Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request an exchange. 

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To  exchange, you can contact us at kathleenhalloranmusic@gmail.com.

Please note that exchanges will need to be sent to the following address: 19 Industrial Park Drive Lilydale Vic 3140, along with a pre paid satchel self addressed, please include a your name and the item / size you are wishing to exchange to.

You can always contact us for any return question at kathleenhalloranmusic@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Damaged items must be reported within 7 days of receiving.